NOTE: You cannot use the Remote Desktop Connection feature to connect to remote computers running Windows Vista Home Basic, Windows Vista Home Premium, or computers running Windows XP (but any edition of Windows Vista can be running on your client computer). Type in your password and then click the OK button.Ī connection will be made, and you will be able to work on the remote computer just as if you were sitting in front of it.A Windows Security dialog box will appear. Type your User name in the User name field and click the Connect button at the bottom of the dialog box.The dialog box will expand, and you will see more options. For example, the full name might look something like this: name_of_computer.domain_name.iu.edu. Type in the full name of the remote computer (the one that you wrote down earlier).The Remote Desktop Connection dialog box appears. Click on the Start Orb, All Programs, Accessories, and then Remote Desktop Connection.To do so, follow these steps from the client computer (the one you are connecting from) that is running Windows Vista: To connect to remote assistance using Windows OS, click “start.” Next, go to “Help and Support.” Finally, “Invite a Friend” to connect for assistance.ġ.Remote desktop helps you to access a session running on one computer using another computer remotely.Ģ.Remote assistance is used to get technical help from a helper who is present at a different location than the user.ģ.Remote desktop is mostly used by people who work from home or administrators who need to access machines remotely.Ĥ.Remote assistance is given to a user by technical helpers through the chat box.Now you should be ready to make the remote connection. To connect to a remote desktop using Windows OS, click “start.” Then go to “All Programs.” Click on “Accessories.” Then find “Remote Desktop Connection” and click it. Remote desktop service is available in Windows XP Professional Edition while remote assistance comes with both Windows XP Professional and Home Editions. In remote assistance, the user needs to be present to give access to the machine to the technical person unlike remote desktop. But still, there are a few differences between the two: Both allow you to connect remotely to a computer using either a local or an official network and, at times, even the Internet. Both Windows XP and Windows Server 2003 assist them, and they also use the same technology. The description for both remote desktop and remote assistance are almost similar. If you share your machine controls, then the technical guy can use your mouse to control your machine. This way you as well as the technical person are viewing the same screen. The technical person whom you contact regularly can access your machine from the confines of his office remotely. Say you face a technical issue in your machine. The user has to give administration rights to the helper. Remote assistance is used when you need or you wish to give some assistance remotely. You can access all the files and programs remotely, and the working machine would be shut off for any other person while you are connected to it. Say, for example, you want to access your official machine from your home machine. You can think of it like accessing a machine from another machine remotely. Remote desktop bestows the power to you for accessing a machine even when you are not physically present near the machine.
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